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Help Center

  • How does the water filtration works?
    Our smart water bottles utilize multiple layers of physical filtration in HPF-3S to effectively remove contaminants. The UV-C bottles, on the other hand, target microbiological contaminants exclusively. Choose the appropriate smart water bottle based on your specific needs.
  • What makes our smart water bottles different from others?
    Our bottles not only offer top-notch water filtration but also integrate seamlessly with a user-friendly app. Track your hydration, purification on-the-go, sleek and handy, ceramic coated with added cases – making it a comprehensive hydration experience.
  • Are there different sizes or colors available?
    Yes, we offer a variety of sizes to suit your needs, and our bottles come in a range of stylish colors. Find the perfect fit that matches your style and preferences.
  • How do I clean and maintain the filtration system?
    Cleaning is easy! For Fles GO mini: Just dismantle, wash with mild soap, and air dry. Regular maintenance keeps your water filter system efficient. For Fles Schoon: No need to wash, use UV to prevent odors. If you consume non-water drinks, washing with lukewarm water is crucial.
  • Is there any warranty on the products?
    Yes, we stand by the quality of our product. Our smart water bottles come with 1 year warranty, providing you peace of mind for a worry-free hydration experience.
  • What should I do if I encounter any issues with my bottle
    In the rare event of any issues, reach out to our dedicated customer support. We're here to assist you with troubleshooting and ensuring your satisfaction with our smart water bottle.
  • Are replacement filters available, and how often should they be changed?
    Replacement filters are easily accessible. We suggest replacing the filter every 3 to 4 months to uphold the best water quality. Receive filter cartridges at your door every 4 months through a subscription model and enjoy a 20% discount.

Have a question? We are happy to help.

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